Refund policy

Return & Refund Policy

Thank you for choosing to shop with us.

Return Period

We accept return requests within 14 days from the date your order is delivered.

Return Requirements

To qualify for a return, the product must:

- Be unused and in its original condition
- Be returned with the original packaging
- Include all accessories and manuals
- Be accompanied by proof of purchase

Return Procedure

To begin a return, please contact our customer support team.

Email: lawandamccard89@outlook.com

After your request has been reviewed, you will receive instructions on how to return your item.

Refunds

Once your returned item has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method within 5–10 business days.

Items Not Eligible for Return

The following items cannot be returned:

- Personalized or custom-made products
- Gift cards
- Clearance or final sale items
- Products that have been used or altered
- Items returned after the 14-day return period

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.